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The Dunsborough Veterinary Hospital as an essential service has remained open at all times throughout the COVID-19 pandemic.


We are taking significant and important steps to minimise community transmission to keep all of us safe. This is very strange for all of us as we have always prided ourselves on being a friendly, warm and social veterinary practice.



COLLECTING MEDICATIONS/ITEMS FROM THE HOSPITAL WITHOUT YOUR PET

If you are here to pick up food or medications only then please phone ahead so we can have these ready for you. You are welcome to come in t collect these but we can also bring these outside to you and do a contactless payment via card.
 
Please remember to adhere to social distancing whilst you are visiting. If we all do our part then we can minimise the risks of transmission and stay well and healthy.


BRINGING YOUR PET TO THE HOSPITAL
 

  • Always make an appointment before arriving.

  • On arriving please enter the building and you will be checked in and asked to wait in reception (social distancing) or placed directly into a consult room.

  • If you need to pick up extra items such as medications or food then please let us know prior to coming that you will be doing so. In this way we can have things ready for you to minimise waiting times.


Please be advised that we are asking that only 1 person attend the hospital with your pet to assist in social distancing.  Where necessary, you are permitted to have 2 persons attend.
 
Please also remember that we are able to perform tele-consultations using all of the major video platforms such as Zoom and Skype.


IF YOU ARE IN ANY OF THE FOLLOWING CATEGORIES THEN PLEASE TELL US

  • you have COVID-19,

  • are in self isolation for suspected COVID-19 or

  • are awaiting COVID-19 test results or

  • have any flu like symptoms such as sore throat, fever, cough or shortness of breath.


Thank you for your patience and understanding. If we all care for each other and work together we can stay well, healthy during this pandemic.
 

To make an appointment PLEASE CALL 9755 3931 or book online by clicking here.